Whether you are flying for the first time or a seasoned traveler, you must know the importance of a correct name on your boarding pass. But what if you enter the wrong name during the booking process? Will the airline allow you to rectify the error? Hold your patience and stay calm as long as you are flying with Volaris Airlines.
Despite being an ultra-low-cost airline, Volaris allows passengers to correct their names up to certain characters to eliminate the hassle. Are you flying with Volaris and wondering what your next step should be after committing this blunder? Worry not. Find the key highlights of the Volaris Name Change policy here to act appropriately.
Does Volaris Allow the Name Change?
The short answer is NO. Instead, it allows you to correct your name up to certain characters to match your details with the government-issued ID. Every airline requires a passenger to fly with correct details. Any wrong information may land you in trouble, thus causing unnecessary interruption.
Therefore, passengers are requested to review their details twice before submitting the information to avoid any hassle later on. But if, unfortunately, you get stuck on the problem, fret not. Check the Volaris name correction policy and take further steps accordingly. Ensure your boarding pass has a correct name; otherwise, the airline may deny your boarding.
What is the Volaris Name Change Policy?
Volaris Airlines Name Change policy comprises important guidelines that help passengers to correct the name on the flight ticket. It outlines the specific modifications and situations when a traveler can apply for the name correction. So, whether you’ve already purchased the ticket or are planning to fly with Volaris, check the key highlights of the policy beforehand to avoid any hassle later on.
- The name change is allowed up to 1:30 hours before the scheduled departure.
- Passengers can make minor corrections to their first, middle, and last names.
- No matter what happens, the airline won’t allow you to change the first name on the ticket, even in legal circumstances.
- Make sure the name on your boarding pass matches with the one on the government-issued ID.
- Passengers can initiate the name change with Volaris either by calling the toll-free number or at the airport.
How to Change Your Name on the Volaris Airlines Tickets?
Passengers can initiate the name correction process either by calling the customer service team or visiting the airport ticket counter. Both methods have their own merits, and customers can choose as per their preferences. Let’s compile the details here.
- Enter the Volaris Airlines Customer Service Number, +1 855 VOLARIS (8652747), on your keypad.
- Passengers can choose the number based on their region to save time.
- Follow the prompts.
- Connect to the airline’s customer representative.
- Provide them with your booking details, including your Reference Number and Last Name.
- Discuss your name change/ correction request.
- Submit the necessary documents if you are changing your name due to legal conditions.
- Pay the name change fee.
- Once done, the airline will send you a confirmation email regarding the same.
In addition to contacting the Volaris Customer Service agent, passengers can change/ correct their name at the airport ticket counter. For this, you must reach the airport on time and get it done 1:30 hours before the flight departs.
What is Volaris Airlines Name Change Fee?
Now that you’ve got the basics, it’s time to compile the fee details to avoid any unpleasant surprises. The name change is a paid facility, and passengers must submit the payment to get the job done. The fee depends on the medium (call center/ airport) through which you initiate the process.
Get familiar with the Volaris Airlines change name fee here.
- Pre-Flight via Call Center: $699
- At the Airport: $700
Name change on Volaris flights is quite expensive; hence, it’s always advised to review the details before finalizing and avoid paying such hefty charges.
Who is Not Eligible for Volaris Airlines’ Name Change Service?
To your surprise, not everyone is eligible to initiate the Volaris Name Change process. So, before you call the customer service number or approach the airport ticket counter to rectify your mistake, please check if you are eligible for it or not.
The service is not available if
- Passengers want to change an adult ticket for a minor or vice versa.
- You have purchased your flight ticket via Volaris electronic voucher.
- The flight has begun, and you didn’t show up for a segment of it.
- You exceed the deadline, which is 1:30 hours before the flight departure.
Except for these, passengers can change/ correct their names on the flight tickets without any hassle. All you have to do is connect with the expert, provide them with the details, pay the name change fee, and it’s done.
Summing Up
Nothing is more frustrating than adding the wrong or misspelled name on the flight ticket. But mistakes are part and parcel of our lives, and sometimes, we commit them unintentionally. So, if you’ve entered the wrong name and are now looking to fix the error, read the key features of the Volaris Name Change Policy and see if you are eligible to make the desired changes. It is a paid facility, so be prepared to spend the extra dollars to bring things back on track.
FAQs
What documents are required to initiate the legal name changes?
It depends on the situation, like marriage or divorce. Submit your marriage certificate and new ID if you’re changing your name after marriage. Similarly, provide your divorce document and new ID in the case of separation.
Can I initiate the Volaris Name Change process online?
No. Volaris Airlines won’t handle name change requests online. So, you must either call customer service or visit the airport to correct the name on the ticket.
How many characters can I change during the name correction process?
Passengers can correct up to four characters in their First, Middle, and Last Names together.
Can I change my first name on the Volaris ticket?
No, you can’t. The airline never allows passengers to change their first names on the ticket. You can either correct your name or change the last name in legal conditions only.